Question 1

What is Ncash?

Accepted Answer

Ncash is the employee financial wellness platform from Figital Technologies, powering De’tax, MultiplAI (GenIE/brAIn), and GubairONE.

Question 2

What is De'tax Card?

Accepted Answer

De'tax card is a Multi Wallet card. It's a simple and intuitive solution that automates all the Flexible Allowances and Business Travel Expense claims for employees. Through the De'tax card, the company will also be able to provide rewards to their employees.

Question 3

What is the tax benefit I get by using De'tax card?

Accepted Answer

There are various types of flexible benefit allowances on which tax exemption can be claimed. A Company can decide on the categories of Flexible Benefit Allowances it can provide to its employees and the employees can spend across these categories.

Question 4

What is FBA wallet in De'tax Card?

Accepted Answer

Every corporate will design its employee-friendly Flexible Benefit plans, which can be used for availing tax rebates with expense proof. FBA Wallet automates this whole process, where the employer will credit the allowances to card and employees can spend, upload their bills, and claim tax rebates.

Question 5

What is Expense wallet in De'tax Card?

Accepted Answer

Expense Wallet is designed for employees to manage company-reimbursed expenses and business travel expenses seamlessly with automated proof submission and verification.

Question 6

What is Ncash MultiplAI?

Accepted Answer

Ncash MultiplAI is the AI technology suite powering De'tax GenIE (conversational AI tax assistant) and De'tax brAIn (automated claim verification engine).

Question 7

What is De'tax GenIE?

Accepted Answer

De'tax GenIE is Ncash's conversational AI assistant designed to answer employee income tax queries, provide personalized tax optimization guidance, and guide investment choices in real time.

Question 8

What is De'tax brAIn?

Accepted Answer

De'tax brAIn is an AI automation engine that reviews uploaded receipt documents, detects duplicate claims and fraud, and automatically approves valid employee claims with zero manual intervention.

Question 9

What is GubairONE?

Accepted Answer

GubairONE is an advanced private wealth management platform designed for high-net-worth individuals (HNWIs) by Ncash.

Question 10

What are Ncash E-Gift Vouchers?

Accepted Answer

Ncash E-Gift Vouchers are digital vouchers that employers can provide to employees as part of their rewards and recognition programs. These vouchers can be used across a wide range of merchants, offering flexibility and choice to recipients.

Question 11

What are the tax benefits under NPS?

Accepted Answer

As per Section 80CCD (1) of the Income Tax Act, individual subscribers of the National Pension Scheme (NPS) are eligible for tax benefits up to 10% of the gross income until Rs 1.50 lakh under Section 80 CCE. Also, individual Tier I NPS subscribers are eligible for additional tax benefits under Subsection 80CCD (1B) of the IT Act, 1961.

FAQ

Ncash Employee Wellness Solutions

How is Spending the new Saving?

Why De’tax Solutions?

What is De’tax Card?

What is Multi Wallet?

Benefits of Ncash De'tax Card

What is the tax benefit I get by using De’tax card?

How do I avail benefits under De’tax card?

What is the process for earning tax rebates on the allowances using De’tax card?

Why is my bill rejected?

What will happen if I do not load the bills on the money spent on the De’tax card?

Can I claim tax rebate on the money which is not spent in the De’tax card?

What happens to my Unspent balance in FBA Wallet?

Ncash De'tax Card

Is De’tax a physical card or a virtual card?

How do I avail the De’tax card?

How do I activate my De’tax Card?

Can I withdraw money from ATM using the De’tax card?

Can I transfer the amount to any bank account?

What is the validity of my De’tax card?

What happens to the card and the available balance in the card if the employee leaves the company?

Will there be any fuel surcharge applicable on transactions under De’tax card?

What are the rates applicable in case of Fuel Surcharge and will I get a refund?

What should I do if I lose/misplace my De’tax card?

Can I get the De’tax card re-issued?

What are the documents required for KYC?

Can I enable biometrics for logging into the De’tax app?

Can I enable contactless payment feature (Tap and Pay) in my De’tax card?

Why did my transaction fail?

Flexible Benefit Allowance (FBA) Wallet

What is FBA wallet in De’tax Card?

What are the categories of Flexible Allowances under the the De’tax/Detax card?

What are the categories of Flexible Allowances allowed under the Old Tax Regime?

What are the categories of Flexible Allowances allowed under the New Tax Regime?

How do I know if there are limits specified by my company against a category?

Expense Wallet

What is Expense wallet in De’tax Card?

How do I claim Leave Travel Allowances?

Where can the balance in the Expense Wallet be used?

Can I claim tax rebates on the money spent through the Expense Wallet?

Ncash MultiplAI (De'tax GenIE & brAIn)

What is De’tax Genie? Or What can De’tax Genie do?

NPS

What is the current interest rate of NPS?

What is the minimum contribution for Tier I and Tier II NPS subscribers?

What is Annuity?

What are the tax benefits under NPS?

Can I invest more than 50,000 in NPS?

Is NPS risk-free?

Can I exit from NPS after 1 year?

Is NPS a good investment?

What is the NPS Interest Rate?

Can I stop paying for NPS?

E-Gift Vouchers

What are Ncash E-Gift Vouchers?

How do I avail a Ncash E-Gift Voucher?

How do I activate my E-Gift Voucher?

Can I withdraw money from ATM using the E-Gift Voucher?

What happens to the voucher and the available balance in the voucher once the employee leaves the company?

Why did my transaction fail?